Vertical Insights: 2025 Retail Security Symposium
November 13, 2025
About the Event
Retail theft is no longer just about an occasional shoplifter. Organized retail crime (ORC) gangs now use smash and grab (or crash and grab) robberies and flash rob store invasions, as well as less dramatic tactics like return fraud and gift card fraud, to acquire products that quickly appear for sale online. The multivector ORC threat demands a robust security approach that encompasses both physical and digital defenses. This virtual symposium examines how retailers can enhance loss prevention and mitigate shrinkage while, most importantly, protecting staff and customers from bad actors.
Speakers
- Grant Cowan, vice president of sales, Central Region, Salient Systems
- Steve Francis, senior national account manager, Pavion
- Lisa LaBruno, senior executive vice president and executive director, RILA Communities Foundation, Retail Industry Leaders Association
- Capt. Ian White, supervisor, Special Enforcement Division, Campbell, California, Police Department






