SIA New Member Profile: System Surveyor

The Security Industry Association (SIA) welcomes aboard System Surveyor, the manufacturer of a graphical system design tool that simplifies life for integrators and security managers!SIA chatted with Maureen Carlson, Director of Marketing, System Surveyor to discover more about the company and its application. Learn more at

How did you get into the security industry?

For nearly two decades, our leadership team has been involved in the electronic security industry and system integration. We recognized a need for a better tool to manage the complexities of designing implementations and service of electronic security systems. For system design, most of the industry has relied on what we call “analog” approaches, including marking up paper floor plans, pictures on cell phones, spreadsheets and the use of complex CAD programs.

We had the vision of using mainstream mobile technologies and collaborative web-based software so that security professionals could drag-and-drop system elements in real-time on a visual “digital” floor plan, capturing related photos and collect requirements all in one place to securely share interactive plans. Using the tool, integrators, security managers and the ecosystem involved in system design and management can collaborate for better plans and better security. We’ve experienced robust adoption of System Surveyor for simple, efficient system design and management.

What do you enjoy most about your role?

Every day, we meet enthusiastic security professionals who are thrilled to have an easier and better approach to system design. We often hear about how System Surveyor has improved the daily work life of our users saving them time and improving productivity—even sales productivity! These comments really motivate us. The growth over the past two years has been beyond our expectations, reaching thousands of users. While we continue to listen to our users about how to improve our solution, we’re focused on keeping the tool simple to use to make work life better for security professionals

What’s your company’s biggest challenge right now?

Our two biggest challenges are to build an exceptional team and business while rapidly growing and to introduce important new features while maintaining a simple and intuitive user experience.

What trends does your company foresee for the security industry in the next year?

A few key trends:

  • More collaboration between security managers, integrators, and their vendor partners to meet and scale security demands.
  • Desire for organizations to get a better visibility into their security assets and the Internet of Things, whether planned or already in place.
  • More adoption of mobile and web-based technology including secure Cloud and SaaS services.

What does your organization receive from membership in SIA? How do you plan to be active in the association in the near future?

The SIA membership represents the leaders and innovators in our industry. System Surveyor is used by thousands of industry professionals to help design and managed all types of security systems. Our involvement with SIA allows us to follow trends and incorporate them into our platform. So, we feel we play an important role in introducing new innovations in the lab to security integrators and managers in the field. Of course, the opportunity to share our story and solution through SIA sponsored webinars, events, articles and other mediums allows us to leverage the strength and credibility of the SIA organization overall.

Will your company participate in an upcoming event with SIA such as ISC West, New Product Showcase or Government Summit? If so, what aspect of the event appeals most to your company?

We have participated in ISC West in 2016 and 2017, and we plan to do so in the future while seeking opportunities with the SIA New Product Showcase and SIA Government Summit. These events provide the ability to network with security professionals, listen to their needs and to share our story and how it can help them.

The views and opinions expressed in guest posts and/or profiles are those of the authors or sources and do not necessarily reflect the official policy or position of the Security Industry Association (SIA).