New Security Industry Association (SIA) member Alliance Security offers a comprehensive range of security service solutions in the New York City area. The company works to unite buildings’ needs and tenants’ wants to achieve the right security for people and property.
SIA spoke with Paul J. Schmick, vice president of security technology for Alliance Security, about the company, the security industry and working with SIA.
SIA: Tell us the story of your company.
Paul Schmick: Alliance Security was founded in 1996 and is organized as a limited liability company. Alliance Security is a division under the parent organization Alliance Building Services. With more than 5,000 employees in the New York tristate region, Alliance Building Services is comprised of the premier brands Alliance Maintenance, Alliance Security, Alliance Restoration and Alliance Painting & Flooring. Alliance’s client base is amongst the highest-profile organizations and real estate properties in the world.
The Alliance Security mission aims at constructing a security ecosystem that unifies technology systems and identifies with next-generation thinking. Alliance optimizes the end user experience and facilitates safer environments where people work, live and play.
What solutions/services does your business offer in the security industry? And what makes your offerings/company unique?
PS: We evaluate our business as, if we started today, what culture, strategy and technology would we pursue? This thinking empowers our team to look ahead and not be connected to aged practices and thinking but to instead focus on innovative fundamentals so that we continuously strive to dominate the markets we serve.
Alliance Security serves the commercial, enterprise, residential and small business sectors in the construction, critical infrastructure, education, entertainment, financial, health care, hotel and hospitality, restaurant and retail industries. Our products and services include access control, biometrics, consulting, cloud and software-as-a-service platforms, cybersecurity, help desk, intercom, intrusion and panic alarms, managed services, remote monitoring, shooter detection, surveillance, turnstiles, video analytics, visitor management and wireless services.
While we are a security solution provider, our focus is on managing a exceptional client experience while reducing risk and vulnerability for our customers.
What’s something we might not know about your company – or What is your company’s vision, and what are your goals for the security industry?
PS: Our approach is cloud offerings and cloud-to-cloud API, and unified technology offerings. With a unified dashboard approach and strategy, the client experience is enriched since managing the complexity of multiple security technologies through independent platforms is counterproductive.
What do you think are the biggest opportunities in the security industry right now?
PS: To focus on client experience and models that increase the client experience. Best practices to advance the security integrator will come not from within the integrator space, but from best practices by organizations in different markets. We believe the market has tunnel vision and there is an opportunity to advance client experience through practices and technologies from outside the integrator space.
What are your predictions for the security industry in the short and long term?
PS: First, organizations will need to identify creative ways to preserve short-term margins. With cloud advancing in the security integrator space, organizations will be forced to give up expensive equipment sales and focus on long term gains and recurring monthly revenue.
Second, we believe there is an opportunity for integrators to advance in understanding risk management principles and applications that advance risk reduction across client enterprise, which means turning to science and using probability theory, probability models and layers of defense to advance client understanding of risk and risk reduction principles.
What do you enjoy most about being at your company – and in the security industry?
PS: Freedom to build a company that clients want to hire, and a company that employees want to work for. We challenge ourselves with asking ourselves a few questions:
- Why can’t we have the most educated workforce in the integrator space?
- Why can’t we be the most desirable place to work in our industry?
- Why can’t we be the most recommended company in our space?
- Why can’t we have the best return on capital for our shareholders out of any organization in our space.
What does SIA offer that is most important to you/your company? And what do you most hope to get out of your membership with SIA?
PS: Conferences and education.
The views and opinions expressed in guest posts and/or profiles are those of the authors or sources and do not necessarily reflect the official policy or position of the Security Industry Association (SIA).