New Security Industry Association (SIA) member Enterprise Security Solutions, LLC, (ESS) provides comprehensive solutions for custom security applications and offers high-end security, with a focus on critical infrastructure, delivered by a well-experienced team of experts. The company – a woman-owned small business and a Maryland small business enterprise – operates primarily in the Mid-Atlantic but also supports projects in other regions of the United States.
SIA spoke with ESS President Shane Pitt about the company, the security industry and working with SIA.
Tell us the story of your company.
SP: In 2016, our CEO, Cheryl Pitt, and I established Enterprise Security Solutions on April Fool’s Day by our CEO, Cheryl Pitt, and somewhat as a joke because we were already engaged in other ventures and had a one-year-old daughter. Besides, we had started caring for an elderly family member in our home in 2015, which brings us to one of our core values – if you can help, you should – so my grandfather moved in, and he was with us until his passing in January of 2020.
What solutions/services does your business offer in the security industry? And what makes your offerings/company unique?
SP: We will start with the unique portion of the question that truly sets us apart. We listen and appreciate that each client is different and work hard to meet their specific concerns. We align our project goals to meet those needs. We plan after determining client requirements and establishing an open line of communication, and our skilled team goes to work to create a custom security solution plan. We communicate throughout the project; we continually reach out to the client to ensure an open avenue of communication. We desire our clients to feel heard and that their needs are met. We deliver; our experienced team completes the project in a cost-effective and timely manner while working with the client to minimize the impact on their day-to-day operations. At ESS, we offer high-end security with a focus on critical infrastructure, delivered by a well-experienced team of experts. We focus on professionalism and efficiency. These actions translate to satisfaction and cost-saving services for our clients.
What’s something we might not know about your company – or something new you’re doing in security?
SP: Here at ESS, the foundation of our success lies in three core values. We stand on the qualities of professionalism, courtesy and teamwork; these three values factor into every project and client relationship. We are committed to serving our clients well. With that said and in the name of security, we don’t advertise our customer list or the projects that we support.
What is your company’s vision, and what are your goals for the security industry?
SP: The primary mission at ESS is providing a superior solution utilizing unique technology intelligently, and historically security solutions are canned, which disallows the fine-tuning necessary to provide pinpoint data.
What do you enjoy most about being at your company – and in the security industry?
SP: What can I say? We are all working as a team to support our clients. The camaraderie that has been fostered working in a company that has high moral values makes the days fast and fulfilling. We continually build each other up, and the company has a family-first approach that is evident from the founding of the company, which was, in part, to provide the flexibility to take care of an ailing family member.
What does SIA offer that is most important to you/your company? And what do you most hope to get out of your membership with SIA?
SP: Simply put, what we hope to gain from SIA are information and education, so we hope to continue to learn and grow, which will allow us to provide better service to our clients.
How does your organization engage with SIA? What are your plans for involvement in the next year?
SP: Our goal is to engage in SIA training programs to educate and empower our employees as they grow within the industry.
The views and opinions expressed in guest posts and/or profiles are those of the authors or sources and do not necessarily reflect the official policy or position of the Security Industry Association (SIA).