SIA New Member Profile: Safe and Sound Security

New Security Industry Association (SIA) member Safe and Sound Security is a commercial security company that approaches commercial security systems installation with a passion for customer success. The California-based company has a robust geographic presence with offices in Walnut Creek, Oakland, San Francisco, San Jose, Sacramento, Los Angeles and Pomona and takes pride in safeguarding over 10,000 locations.  

SIA spoke with Patrick Chown, founder of Safe and Sound Security, about the company, the security industry and working with SIA.

Tell us the story of your company.

Patrick Chown, founder of Safe and Sound Security
Patrick Chown, founder of Safe and Sound Security

Patrick Chown: Safe and Sound Security traces its roots back to 2008 when I embarked on a journey in the security industry. Drawing from my experience at a prior security system installation company, I identified a niche and founded Safe and Sound Security. The company’s early focus was on selling and installing residential security camera systems and burglar alarm systems.

Recognizing the evolving needs of the market, particularly in the commercial sector, I led the company through a strategic pivot. This shift saw Safe and Sound Security transition into a specialized provider of commercial security integration projects. Today, we stand as one of the fastest-growing commercial security integration companies in California, driven by a commitment to innovation, excellence and meeting the unique security demands of our diverse clientele.

What solutions/services does your business offer in the security industry? And what makes your offerings or your company unique?

Tom Ritchie, president, Safe and Sound Security
Tom Ritchie, president, Safe and Sound Security

PC: Safe and Sound Security specializes in providing commercial-grade and enterprise-level security solutions, including security camera installation, access control installation, burglar installation, structured cabling installation, full security system integration, security system design and engineering and video management system integration.

What sets us apart is our unwavering emphasis on problem solving for our customers. Our extensive “needs analysis” process enables us to collaborate closely with our clients, ensuring that every job is executed to perfection. As a medium-sized business, we take pride in offering a level of personal customer service that distinguishes us from both local competitors and larger, national counterparts in the security industry and broader low-voltage contracting sector.

What’s something we might not know about your company – or something new you’re doing in security?

Ami Reed, operations manager, Safe and Sound Security
Ami Reid, operations manager, Safe and Sound Security

PC: Safe and Sound Security is currently placing a strong emphasis on enterprise-level cloud-based security systems. We firmly believe in the advantages these systems bring – enhanced user-friendliness, heightened security, scalability and improved accessibility compared to their traditional counterparts. This strategic focus aligns with our commitment to staying at the forefront of innovative security solutions.

In addition to our cloud-based security offerings, we are expanding our service portfolio to include public address (PA) system integration. By integrating PA systems into our repertoire, we aim to provide our customers with a comprehensive suite of security services, ensuring that their diverse needs are met under one trusted umbrella.

What does SIA offer that is most important to you/your company? And what do you most hope to get out of your membership with SIA?

PC: and Sound Security values its membership with SIA for the invaluable industry connections, insights, and resources it provides. Being part of SIA allows us to stay abreast of the latest trends, innovations and best practices within the security industry. The collaborative platform offered by SIA facilitates meaningful networking opportunities, fostering connections with fellow industry leaders and professionals.

Through our membership, we hope to contribute to the collective knowledge of the security community while gaining access to a wealth of information that empowers us to continually enhance our services. We look forward to leveraging SIA’s educational initiatives, events and collaborative forums to stay ahead in an ever-evolving security landscape.

The views and opinions expressed in guest posts and/or profiles are those of the authors or sources and do not necessarily reflect the official policy or position of the Security Industry Association.