Good-Better-Best: A Practical Guide to Implementing a Tiered Offerings Strategy for Customer Choice

The design of electronic security systems, features and tiered pricing based on end-user vertical industries has become the preferred method of systems integrators' need to present alternatives. There is an industry shift from original equipment manufacturer product profit to contractor solution profit, improving the end user's security program value. Using a Good-Better-Best (G-B-B) method of presenting alternatives gives systems integrators the opportunity to perform three tasks:

  • Document an end user's basic compliance requirements
  • Offer a "Better" alternative with improved sensors and integrated systems to enhance the operation
  • Leverage advanced technology approaches like artificial intelligence to automate repetitive security tasks and more accurately identify a face, vehicle plate and make/model of vehicle
[caption id="attachment_11911" align="alignright" width="913"]Good-Better-Best Service Value Tool SIA’s Good-Better-Best guide to implementing a tiered offerings strategy for customer choice is available for download to members. The document looks at the "Who, What, Why" of Good-Better-Best offerings and offers pricing and system design strategies and a tool for determining and matching service value to end user needs and integrators' capabilities.[/caption] This guide produced by the Security Industry Association (SIA) shares best practices on:
  • G-B-B pricing design and strategies
  • Good, better and best system designs and solutions
  • Using a service value tool to help end users consider the wide range of products and services offered and identify differentiation, benefits and services well matched to the integrator's capability
This guide is designed to be used with other documents in the G-B-B series, including SIA's comprehensive best practices for implementing security systems in health care facilities, a resource available to members.

This content is for SIA members only.

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