Systems integrators and service providers are faced with unique business challenges in keeping up with the latest products and technologies on the market as the needs of their customers continue to rapidly evolve. To keep up with the pace of change, systems integrators need to better understand the priorities of their clients and the common project challenges they encounter. In this new research ebook commissioned by System Surveyor and conducted by H2 Strategic Communications, learn about the importance of creating a seamless customer experience and how the right digital strategy can build bridges to foster long-term engagement with customers while improving business continuity.
While video surveillance, access control, and intrusion detection are still the most requested technological solutions, service providers are rapidly adapting to changing times to remain competitive in today’s marketplace. This research shows that those who stay current on the latest products and technologies, and identify specific solutions that meet the needs of their customers through a collaborative, transparent process of project planning have an advantage over those who fail to transform. In addition, those who leverage collaborative technologies as a means of enhancing business operations through customer-facing engagement tools are surpassing their competitors. Learn more about what system integrators are saying about the current marketplace by downloading the full ebook for free.