Posts by Robert Laughlin, President, Galaxy Control Systems
The Ever-Expanding Role of Mobile in Access Control
It’s a safe bet to assume that at any given time, your smartphone is within arm’s reach. For many—if not most—of us, these devices keep us connected to our work from anywhere, remind us of appointments, provide occasional entertainment and much more. Now, mobile technology is also playing a key role in critical security functions,…
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Customer Service: The Holy Grail in Our Connected World
Technology is a wonderful thing. It can simplify our lives by keeping us connected from anywhere at any time, helping us find our way to a destination, reminding us of appointments and much, much more. However, technology is only half of the equation. The second – and equally important – factor is customer service, which…
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