Harnessing Artificial Intelligence for Seamless Integration and Maximum Impact

By now, the transformative potential of artificial intelligence (AI)-enabled security technology has become clear to anyone who follows industry trends. Intelligent, AI-powered remote video and alarm monitoring that streamlines the flow of incidents across thousands of locations to improve accuracy and response time is one of the first examples of AI being used to dramatically increase the efficacy of security operations. But the possibilities don’t end there.

In the near future, organizations will increasingly turn to AI-powered offerings to improve critical functions like video surveillance, employee safety, and access control, enabling a more proactive and efficient approach that augments and complements the work of security experts. As the prevalence of these services grows, however, we face key questions on how best to integrate new solutions into existing technology stacks without creating disorder and disruptions in workflows that would defeat the purpose of adopting innovative products in the first place.

When an organization’s technology stack expands, each addition becomes a new piece of a high-tech puzzle that security and IT teams must solve. While this presents a potential threat to productivity, it also offers an opportunity for security service providers to lighten the load by using AI-enabled security-as-a-service (SaaS) solutions that unify and consolidate key functions across one platform.

By adopting an as-a-service approach to tech-enabled security solutions, providers can consolidate offerings into one integrated package and ensure the smooth integration of AI-powered innovations across existing workflows. Implementing the right SaaS platform alleviates the pressure to constantly update and maintain each part of the tech portfolio, allowing users to focus on what matters most: their business.

The real value of AI-powered technologies doesn’t come in replacing human operators in security – it lies in augmenting their capabilities across a broad spectrum of activities. AI enhances the efficiency and accuracy of the security solutions that teams use daily by automating routine tasks and better organizing and prioritizing the flow of critical information, allowing operators to focus their attention and efforts on mission-critical activities.

As the prevalence of AI-enabled security solutions increases, it’s important for organizations to invest in creating technology-based services that support seamless operations, simplify management and deliver value for customers. Implemented properly, AI isn’t just a tool for automating tasks we don’t want to do, it’s the foundation for the next generation of security technology.

The views and opinions expressed in guest posts and/or profiles are those of the authors or sources and do not necessarily reflect the official policy or position of the Security Industry Association.

This article originally appeared in All Things AI, a newsletter presented by the SIA AI Advisory Board.