SIA New Member Profile: Security Force

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New Security Industry Association (SIA) member Security Force is a professional security integrator offering a wide range of commercial and residential security solutions. The locally owned and operated company is headquartered in Indianapolis, Indiana, and serves Indianapolis and the surrounding areas.

SIA spoke with Ben Johnson, field operations manager at Security Force, about the company, the security industry and working with SIA.

Tell us the story of your company.

Ben Johnson, field operations manager at Security Force
Ben Johnson, field operations manager at Security Force

Ben Johnson: Security Force, based in Indianapolis, Indiana, is a locally owned and operated professional integrator of commercial and residential security solutions. The company was originally part of Design Electric but became its own entity in 2011. Since then, Security Force has been dedicated to providing businesses and homes in the greater Indianapolis area with custom security systems designed to protect people and property from various threats.

Prior to 2023, Security Force primarily focused on single-family residential systems, offering tailored solutions to homeowners seeking peace of mind. In 2023, recognizing the growing demand for robust security in the commercial sector, the company expanded its services to include a comprehensive line of high-quality commercial security systems. These commercial offerings are backed by an industry-leading five-year parts and labor warranty, underscoring Security Force’s commitment to quality and customer satisfaction.

David Franzman, president of Security Force
David Franzman, president of Security Force

Security Force’s core services encompass intercom systems, intrusion alarm systems, access control solutions and video surveillance, all designed to provide comprehensive protection for both residential and commercial clients. With over a decade of experience and a team of knowledgeable experts, Security Force continues to be a trusted security partner in the Indianapolis area, dedicated to safeguarding what matters most to their clients.

What solutions/services does your business offer in the security industry? And what makes your offerings or your company unique?

Aric Franzman, general manager at Security Force
Aric Franzman, general manager at Security Force

BJ: Security Force offers a comprehensive suite of security solutions tailored to meet the diverse needs of both residential and commercial clients in the greater Indianapolis area. Our services include:

  • Intercom Systems: Facilitating seamless communication within your premises
  • Intrusion Alarm Systems: Providing immediate alerts against unauthorized access
  • Access Control Solutions: Managing and restricting entry to sensitive areas
  • Video Surveillance: Monitoring activities to ensure safety and security
  • Pole-Mounted and Solar Trailer-Mounted Camera Systems: Ideal for monitoring construction sites and events, offering flexibility and rapid deployment
  • Patrol Robots: Enhancing security patrols by supplementing guard forces with advanced robotics
Chad Wilson, lead tech at Security Force
Chad Wilson, lead tech at Security Force

In addition to these offerings, we provide advanced safety sensors capable of detecting vaping, THC, cigarette smoke and other illicit substances. These sensors also monitor for loitering, aggression, gunshots and vandalism indicators, ensuring comprehensive protection for private areas such as bathrooms and locker rooms.

What distinguishes Security Force is our unwavering commitment to quality, innovation and customer satisfaction. Established in 2011 after transitioning from Design Electric, we initially specialized in single-family residential systems. In 2023, we expanded into the commercial sector, introducing a line of high-quality security systems backed by an industry-leading 5-year parts and labor warranty. This warranty reflects our dedication to delivering reliable, long-lasting solutions.

Ryan Hochgesang, lead technician at Security Force
Ryan Hochgesang, lead technician at Security Force

Our integration of advanced technologies, such as solar-powered surveillance systems, patrol robots and sophisticated safety sensors, combined with personalized service and local expertise, ensures that we effectively address the unique security challenges of each client. At Security Force, we are more than just a service provider; we are a trusted partner committed to safeguarding what matters most to you.

What is something we might not know about your company – or something new you are doing in security?

Christian Clements, technician at Security Force
Christian Clements, technician at Security Force

BJ: At Security Force, we believe that great security solutions start with great people. That’s why we place a strong emphasis on training and certification for both our technicians and office staff. Our team includes Certified Protection Professional, Physical Security Professional and Project Management Professional certified personnel, as well as highly skilled electricians and IT technicians. This diverse expertise allows us to deliver comprehensive and seamlessly integrated security solutions.

Additionally, our installation team boasts more than 100 years of combined experience, ensuring that every project is completed with the highest level of professionalism and attention to detail. We also invest heavily in ongoing training to stay at the forefront of emerging technologies and industry best practices.

By combining cutting-edge technology with an exceptionally trained and experienced team, Security Force offers innovative, reliable and client-focused security solutions that go beyond expectations.

What do you think are the biggest opportunities in the security industry right now?

Kim Powell, office manager at Security Force
Kim Powell, office manager at Security Force

BJ: The security industry is at a critical juncture, with significant opportunities to address pressing societal challenges. Key areas of growth and innovation include:

  • Mitigating Domestic Terrorism: The rise in domestic terrorism threats has created a demand for advanced security measures to protect public spaces, government facilities and infrastructure. This includes deploying artificial intelligence (AI)-driven surveillance systems, behavioral analytics and threat detection technologies to proactively identify and neutralize potential risks. Organizations can also benefit from consulting services to improve emergency preparedness and response plans.
  • Addressing Workplace Violence: With workplace violence on the rise, businesses have a growing need for security solutions that ensure employee safety. Opportunities include implementing comprehensive access control systems, panic alarms and video monitoring, as well as providing workplace violence prevention training. Offering risk assessments and integrating employee wellness programs can also help organizations create safer work environments.
  • Enhancing School Safety: School violence remains a significant concern, creating opportunities for solutions that protect students, staff and visitors. Security providers can offer advanced tools like vaping and aggression sensors, access control systems and panic button technologies. Equally important are initiatives that integrate mental health resources, training for staff on threat assessment and community involvement in creating secure educational spaces.
  • Leveraging Emerging Technologies: Opportunities abound in adopting new technologies, such as drones for perimeter security, patrol robots to supplement guard forces and cloud-based platforms for integrated security management. Artificial intelligence, weapons detection, machine learning and real-time analytics are reshaping the way threats are identified and mitigated, allowing for proactive rather than reactive security.
  • Customizing Solutions for Unique Environments: Industries such as health care, manufacturing and retail each have distinct security needs. Providers that offer tailored solutions – backed by extensive expertise and a focus on customer satisfaction – stand out in the market.

The security industry has an unprecedented opportunity to make a meaningful impact by addressing these challenges with innovative, scalable and effective solutions. By staying ahead of trends and leveraging the latest technology, companies can play a pivotal role in creating safer environments for all.

What are your predictions for the security industry in the short and long term?

Todd Anderson, systems engineer at Security Force
Todd Anderson, systems engineer at Security Force

BJ: Short-term predictions for the security industry:

  • Increased Focus on Public Safety: Heightened concerns about domestic terrorism, workplace violence and school violence will drive immediate demand for advanced threat detection and rapid response systems. Solutions like AI-powered surveillance, access control and emergency communication tools will see widespread adoption.
  • Growth in Hybrid Security Models: The integration of human security personnel with technology, such as patrol robots and AI-driven analytics, will become a standard. These hybrid models will improve efficiency and reduce costs while maintaining a high level of security.
  • Expanded Use of Mobile and Cloud-Based Solutions: Cloud-based security platforms and mobile apps for real-time monitoring and control will continue to grow in popularity. These technologies offer flexibility, scalability and cost efficiency for businesses of all sizes.
  • Demand for Customization: Businesses and organizations will increasingly seek tailored security solutions that address their specific challenges, from protecting large campuses to securing construction sites and events with portable systems.
  • Focus on Proactive Risk Management: Security providers will emphasize preventive measures, including workplace violence prevention training, advanced threat assessments and community engagement programs.

Long-term predictions:

Zach Raia, technician at Security Force
Zach Raia, technician at Security Force
  • Integration of AI and Machine Learning: AI-driven security solutions will become more sophisticated, enabling predictive analytics, automated threat detection and enhanced decision making. These technologies will allow organizations to move from reactive to fully proactive security strategies.
  • Ubiquitous Smart Security Systems: The convergence of the Internet of Things and security will lead to fully interconnected smart systems that provide seamless monitoring and control across multiple devices and locations.
  • Biometric Technology Advancement: Biometric access control, including facial recognition, voice recognition and fingerprint scanning, will dominate as the preferred method for securing facilities and systems, offering both convenience and enhanced security.
  • Focus on Cyber-Physical Security: As physical and digital threats merge, the industry will prioritize solutions that address both realms. Protecting data, networks and physical assets simultaneously will be essential.
  • Growth in Autonomous Security Systems: Drones, robotics and automated vehicles for perimeter security and surveillance will become more prevalent, reducing reliance on human intervention while increasing coverage and efficiency.
  • Regulatory Influence and Compliance: Governments and regulatory bodies will play a more active role in shaping security practices, especially in areas like privacy, data security and the ethical use of AI.
  • Greater Community Integration: Security providers will increasingly collaborate with community stakeholders, law enforcement, and public safety officials to develop holistic security strategies that address societal challenges.

What does SIA offer that is most important to you/your company? And what do you most hope to get out of your membership with SIA?

Cola, Security Force's newest "hire" and "branch manager"
Cola, Security Force’s newest “hire” and “branch manager”

BJ: We believe that supporting security industry organizations like SIA helps the whole security industry grow.  We also appreciate the trade shows like ISC West, industry news updates and education opportunities afforded by SIA.

The views and opinions expressed in guest posts and/or profiles are those of the authors or sources and do not necessarily reflect the official policy or position of the Security Industry Association.