Business Management
Video: Top 10 Hiring KPIs for Security Systems Integrators
In the first of our new SIA Integration Insights video series, we address the fact that hiring is hard, really hard! But just like sales and business operations, if you want to improve performance, you need to measure it and apply some key performance indicators (KPIs). SAGE Integration Chief Operating Officer John Nemerofsky stepped up…
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Using Technology to Bring Employees Back Safely: Touchless Access Control and Other Solutions Enhance Both Security and Health
Will we ever return to the office for good? The rise of the Omicron variant and the pandemic’s rapid resurgence has forced companies to postpone office return dates. However, many companies will soon welcome people back, and they will need to address people’s safety concerns in the process. A Gartner survey of global HR leaders…
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Why Companies Should Put Superior Service and Support First
Business lessons in customer support and service from the world of monitoring When building a successful business, everything needs attention. Marketing, sales, human resources, employee training – the list goes on and on. And, of course, there is also customer service and support, which always needs resources to expand and grow. Why? Because, in short,…
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Security Industry Association Announces the 2022 Security Megatrends
Artificial intelligence, cybersecurity and supply chain assurance top the list of key trends impacting the industry moving into 2022. SILVER SPRING, Md. – The Security Industry Association (SIA) has identified and forecasted the 2022 Security Megatrends, which form the basis of SIA’s signature annual Security Megatrends report defining the top 10 factors influencing both short- and…
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TAMCO Security Integrator’s Playbook: How to Make the Pivot to a Service Sales Model & Build Recurring Monthly Revenue
This e-book is a comprehensive roadmap designed to lead integrators to successfully making the pivot to a service sales model and building recurring monthly revenue streams.
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Security Market Index: August/September 2021 Edition
Provided to SIA members as a review of current market conditions, the August/September 2021 Security Market Index showed strong industry confidence with a SMI of 64, despite new shutdowns and fear over the delta variant of COVID-19.
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SIA Technology Insights – Summer 2021
In every issue of SIA Technology Insights, we try to look to the cutting edge (and sometimes even to the bleeding edge) of security technology, to ensure you stay current with the steady whir of technology change. This edition examines the lingering effects of the COVID-19 pandemic and its impact on security operations, from touchless access control to temperature screening, as well as topics like how security technology is evolving from detection to intervention and prevention.
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The Year That Changed Security: How the Pandemic Shaped the Use of Technology in 2020 and Going Forward
To say that the year 2020 was challenging is a huge understatement. In March of last year, the COVID-19 pandemic disrupted life around the world. Regular business operations and the economy came to a halt. Businesses such as those in retail, stadiums, casinos, hotels and restaurants were particularly hard hit. Unemployment spiraled, as did frustration…
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Security Market Index: June/July 2021 Edition
Provided to SIA members as a review of current market conditions, the June/July 2021 SMI shows that the security industry’s outlook is on the rise, with a SMI of 67, up from 54 in April/May.
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What Dave Komendat, Boeing CSO and ISC West Keynote Speaker, Says Was His Hardest Career Challenge
The challenge he faced was even more difficult than what he encountered after Japan’s Fukushima earthquake of 2011. ISC West 2021 is coming up July 19-21 in Las Vegas, and the Security Industry Association (SIA) and ISC West have revealed full conference details for the SIA Education@ISC West program, including 65+ sessions on the most current business trends, technologies and…
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